Being our 7th cruise with RCL it is a pity that the standard is dropping in most areas.
This is the first time we have ever posted a review on any of the cruises we have made but really feel that the standard with RCL is getting pretty ordinary.
We ate in the Carmen Restaurant and were subjected to a 'new menu' for the Australian cruise season.
Although there was a reasonable selection on the menu the quality was pretty poor, meat very chewy, vegies very under cooked and most meals cold.
Attention from waiters very hit and miss and as we were on the early sitting they pushed hard to get us finished and out as early as quickly as possible
The matre d was very inattentive and approached our table once in 14 days.
The food in the Windjammer was also very hit and miss.
With almost 3000 guest on board many of the venues became overcrowded on many occasions.
The Royal Promenade was always crowded and with sales tables always in the way very much an obstacle course to get from one end to the other.
On Board entertainment.
The nightly shows in La Scala Lounge was really the only real high point of the cruise with some great entertainment, with the exception of the hypnotist.
Standard accommodation on RCL ships so no complaints except it took two days to have the fridge replaced as it did not work. Initially we were told that it did not make ice only cooled, this is correct however hot sodas from the fridge was not good.
I feel that now gratuities are mandatory and automatically billed to your account or paid when booking there appears to be no real reason to keep a high standard and to earn the gratuities as they are going to be there.