We flew in to San Juan a day early and stayed at the Marriott Hotel & Stellaris Casino with our group of about 16. Nice hotel, nice beach but expensive. Arrived at the port around 1:00 pm and sailed through check-in thanks to our Platinum status. Our cabin was ready, so we headed there immedialtely to drop off our things, then headed to the Windjammer. Lunch was good, most food was hot, although on subsequent visits lots of the food was lukewarm. Very happy that RCL lets you bring wine aboard now.
Our cabin was immaculate. We had an aft cabin, 9260, which was in good shape, and we really appreciated the extra-large balcony and spent a lot of time out there, even at night. The on-screen interface to order room service, check your account and order excursions seems out of date and could use an upgrade (very slow).
Dining in the main dining room was nice. Our server, Samantha da Silva, was fantastic, funny and very sweet, and her assistant Philmore, was also attentive. Food was on par with past cruises, although some in our group were very upset about the absence of escargot on the menu. One standout meal was the tenderloin of beef on Day 2 or 3, which was excellent. Desserts were good except for the creme brulee; the sugar crust on top was so thick and hard it was virtually impossible to eat. We did not eat in the specialty restaurants. Breakfast in the main dining room was hit or miss - one morning the eggs in my Eggs Benedict were nearly raw, and no one ever check in on us, so I just didn't eat that day.