We flew into Anchorage from Seattle on Alaska Airlines. It was a very early flight but we found places to be comfortable at the airport while we waited for the Princess shuttle to Whittier. We were among the first group to check in due to our early arrival so we got the first bus to the ship. Princess has their processes at embarkation down to a science, very efficient, friendly and knowledgeable.
This was my "Graduation Cruise" from Princess Academy so I had Elite status - and WOW is loyalty worth it! Princess' goal is to be the "Consummate Host" and to allow their guest to "Escape Completely" and they succeed at both! The Diamond Princess is beautiful, her staff and crew superb, the itinerary breathtaking. Skagway is what it is, mostly run by the cruise lines, but it is cute. We didn't take a shore excursion here, but enjoyed it. Juneau was lovely and Ketchikan beautiful. But the highlight was the cruising of Glacier Bay. You simply must put this on your bucket list if you've not been yet.
Princess knows Alaska well and this crew, especially Captain Bilson, are true adventurers and experts. They went out of their way to call us by name, cater to our needs and give us the best service possible. We were impressed by the design of the ship, the ease of learning her layout and all of her facilities. We chose "Any Time" dining and ate in all of the available dining rooms. They were all beautiful and their "Signature" dishes were excellent. In fact all of the food was excellent. We enjoyed the Horizon Court, and even the service there was impeccable, as it was in all of the dining rooms. Even though we didn't have assigned wait staff, they went out of their way to be sure we got what we wanted and enjoyed it.
Above and beyond was every service we received! I had a Manicure, Pedicure and Facial in the Spa - all excellent. No pushy sales pitches, but knowledgeable technicians. My hubby enjoyed the fitness facilities while I was there, he was also impressed and enjoyed his time. Our cabin steward, Jean Luc, was THE BEST we've ever had and pampered us to no end.
Even the shows and entertainment were excellent. The Singers and Dance troupe professional and exciting. The lounge pianist/singer was fun and professional and the Elton John tribute performer was terrific.