We thoroughly enjoyed our 21 day cruise last year and could not fault the service on the ship. A little on the downside was the cabin on deck 4 with a lifeboat obstructed view, which we knew we would be getting, was still very comfortable, although next time we would be booking a cabin with a balcony as friends had one on a deck higher up which was just magic! The 2 stewards were amazing and looked after us really well. We did ask after 7 days for an upgrade but there were none available.
Our meals were first class and the staff aimed to please. We always had our table booked in the Vista Room for the same time each night and the same excellent waiter remembered each night what drinks we would be ordering.
We only did one organised tour which was well organised and worth paying the money for and we were advised to do because of the safety aspect. An excellent memorable cruise which we thoroughly enjoyed and will book again for another one in 2013.