Subscribe today
Get Cruise Critic in your inbox
Your Ultimate Cruise Guide

Celebrity Millennium Cruise Review by Sutherland06: Poor organisation


Sutherland06
1 Review
Member Since 2013
0 Posts

Member Rating

Cabin Not Rated
Dining 4.0
Embarkation 1.0
Enrichment Activities 3.0
Entertainment 3.0
Family & Children Not Rated
Fitness & Recreation 4.0
Public Rooms 3.0
Rates Not Rated
Service 5.0
Shore Excursions 3.0
Value for Money 3.0

Compare Prices on Celebrity Millennium Hawaii Cruises

Poor organisation

Sail Date: October 2013
Destination: Hawaii
Embarkation: Ensenada

We were told to be at port at 10am in San Diago,to catch a connecting coach to Mexico to start the cruise. We had booked out of our hotel to follow this instruction.

I can only describe the experience as terrible. We're told to pull our own cases from one pier to another, then shouted at , and told to pull them back . Instructions were given to get a pedicab to take them back at our own expense. No one from the company knew what was happening and whoever was responsible failed to take charge all blaming one another.

We were allocated a coach that left hours later at gone 5pm. Everyone was held in a large departure hall with few facilities, the toilets soon ran out of paper it was horrible.

We finally boarded the ship gone 9pm, lifeboat drill was instructed at 945pm . This didn't t occur until 10pm, we didn't t have the opportunity to eat.

My suitcase didn't t arrive until after 11pm.

This episode was the talk of the ship, never once did More anyone take responsibility or apologise

We have also cruised with this line before,but would have to think hard before we do so again.

I agree with comments re formal night.

Celebrity you have let yourselves down. However, our cabin steward was great and his understudy plus all the lower grade staff including waiters and dinner maître ,d were good. Pity Celebrity had to rely on it's many staff to save the day, what about leadership and responsibility from the top. Less


Read more Celebrity Millennium cruise reviews >>
Read Cruise Critic's Celebrity Millennium Review >>

Thank You For Signing Up!

Please Note: To ensure delivery of your free e-letters, please add news@cruisecritic.com to your address book.
We're committed to protecting your privacy and will not rent or sell your e-mail address. By proceeding, you agree to our Privacy Policy and Terms of Use.