Norwegian Epic Cruise Review by ajax travellers: Bigger Isn't Aways Better
Member Since 2013
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Bigger Isn't Aways Better
This is our third cruise with NCL and our first on the EPIC. We looked forward to this cruise for months as this was our first Transatlantic cruise and we were anticipating that same wonderful experiences we had on our previous cruises with NCL. Our embarkation was seemless and we were checked in and on board in less than an hour.
Once on board we immediately signed up for the Chef's Table ($89 per person) and worth every penny. The Chef's Table is a 9 course food extravaganza with wine parings hosted by the Epics Executive Chef (Kevin Green). The Chef's Table is limited and available for 12 people so spaces fill up fast. This was the highlight of our cruise.
Things we liked on the EPIC:
~ The staff, friendly and always trying to please and accomadate
~ The cabin, we had an Aft Balcony that offered us wonderfully relaxing views of the ocean and stunning port views and lots of storage
~ The Sushi Bar was fantastic and very reasonable More
~ The Teppanyaki is a must do.....great fun and the food was awesome
~ Legends in Concert
~ The Garden Cafe, great selection of food and well laid out
~ The Martini Tasting
~ The champagne coupon you were given for free drinks while waiting for you table for dinner
Things we didn't like on the EPIC:
~ The cabin, not a lot of room for 2 people to move around
~ Blue Man
~ The main restaurants were very disappointing compared to NCL's other ships, there was nothing grand in either and we found both to be very dark and confined.
~ The entertainment was repetitive, same songs, same dances, same shows
~ Casino was very smokey
The worst part of the entire cruise was the disembarkation, it was absolute chaos. NCL failed in this respect and should be ashamed of how things were handled. The communication was poor, and there was one person in charge of 2 very large groups....the walk offs and those that had early flights (before 1:30pm). Our scheduled time to exit the ship was 8:45am and we did not exit the boat and clear customs until after 10:30am. Our flght home was 12:20pm, we were lucky to make our flight and arrived and checked in with only minutes to spare.
I find it interesting that NCL asks you to rate their embarkation process but not their disembarkation process.
We will not do another cruise on the EPIC, it doesn't live up to all the hype. Less
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