Subscribe today
Get Cruise Critic in your inbox
Your Ultimate Cruise Guide

Marco Polo Cruise Review by monserpq38@aol.com: Endurance test


monserpq38@aol.com
1 Review
Member Since 2013
0 Posts

Member Rating

Cabin Not Rated
Dining 1.0
Embarkation 5.0
Enrichment Activities Not Rated
Entertainment 5.5
Family & Children Not Rated
Fitness & Recreation Not Rated
Public Rooms 3.0
Rates Not Rated
Service 1.0
Shore Excursions 3.0
Value for Money Not Rated

Endurance test

Sail Date: October 2013
Destination: Baltic & Northern Europe
Embarkation: London (Tilbury)

The ship tired and tatty. Food in Bistro lukewarm. The waiter service in both restaurants dire. Never before have I experienced plates being snatched away before people have finished. Please train your staff not to do this and also not to actually start clearing before everyone on the table has finished. This leaves the last person eating feeling very uncomfortable.

The last stop to Stockholm cancelled due to the Kiel Canal being closed. Nobody to blame but the whole episode dealt with very badly. We were offered a discount if we booked another cruise.What a cynical marketing ploy!

Then spent four days at sea which included a force ten gale. We were warned of adverse weather conditions and then heard nothing until the next day. Some reassurance would have been courteous.

An appalling experience and we spoke to a lot of first time cruisers who said they will never cruise again. Less

Read more Marco Polo cruise reviews >>
Read Cruise Critic's Marco Polo Review >>

Thank You For Signing Up!

Please Note: To ensure delivery of your free e-letters, please add news@cruisecritic.com to your address book.
We're committed to protecting your privacy and will not rent or sell your e-mail address. By proceeding, you agree to our Privacy Policy and Terms of Use.