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Marco Polo Cruise Review by monserpq38@aol.com

Home > Reviews > Member Reviews > Marco Polo Cruise Review by monserpq38@aol.com
Marco Polo
Marco Polo
Member Name: monserpq38@aol.com
Cruise Date: October 2013
Embarkation: London (Tilbury)
Destination: Baltic & Northern Europe
Cabin Category:
Cabin Number:
Booking Method:
See More About: Marco Polo Cruise Reviews | Baltic & Northern Europe Cruise Reviews | Cruise & Maritime Voyages Cruise Deals
Member Rating   1.0 out of 5+
Dining 1.0
Public Rooms 3.0
Cabins 2.0
Entertainment 5+
Spa & Fitness Not Rated
Family & Children Not Rated
Shore Excursions 3.0
Embarkation 5.0
Service 1.0
Value-for-Money Not Rated
Rates Not Rated
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Ship Facts: Marco Polo Review (by Cruise Critic!) | Marco Polo Deck Plans
Endurance test

The ship tired and tatty. Food in Bistro lukewarm. The waiter service in both restaurants dire. Never before have I experienced plates being snatched away before people have finished. Please train your staff not to do this and also not to actually start clearing before everyone on the table has finished. This leaves the last person eating feeling very uncomfortable.

The last stop to Stockholm cancelled due to the Kiel Canal being closed. Nobody to blame but the whole episode dealt with very badly. We were offered a discount if we booked another cruise.What a cynical marketing ploy!

Then spent four days at sea which included a force ten gale. We were warned of adverse weather conditions and then heard nothing until the next day. Some reassurance would have been courteous.

An appalling experience and we spoke to a lot of first time cruisers who said they will never cruise again.

 


Publication Date: 11/06/13
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