Sewer of the Seas: Enchantment of the Seas Cruise Review by Springerlady
Overall Member Rating
Sewer of the Seas
Embarkation: Port Canaveral (Orlando)
Food taste was average in the Windjammer (buffet area) with hot food never hot and cold food not cold. The sliced cheese selection was always slightly dried out at the edges like it had been at room temperature all day uncovered. The free self serve ice cream (soft serve) was more like an ice milk, very icy in texture and definitely not worth the calories. It melted extremely fast, too. The Ben and Jerry's Ice Cream available for purchase was the logical choice if ice cream was desired with 6-8 popular choices. The Specialty restaurant Chops Grille had the best meals served hot and fresh, the 10 oz. filet mignon was at least 1 1/2-2 inches thick and perfectly cooked to order. Service here was attentive and quick. Park Café was also average.
The pool area had plenty of loungers but most were reserved with towels and belongings. If you wanted one you could find them in other areas away from the pool in shaded and sunny areas.
The staff was very nice, pleasant to talk to and trying their best to give the guest what they desire. We noticed on this cruise a cleaning cart always in the hallways servicing a room. We never once walked down a hallway without seeing one.
RCCL really trys to give their guests a wonderful vacation, and it was clear to us that our experience was not the norm. So many seniors we met were repeat cruisers on this very ship, and had diamond status so we knew their experience certainly was not ours. Who would do repeat cruises on a ship that certainly showed its age with visable rust, worn upholstry and smelled bad in the stateroom? There also were no in room refrigerators. Less
What a disappointment. After the Enchantment of the Seas was newly revitalized, I expected a clean looking stateroom with newer décor and furnishings. Instead, we were hit with a sewer smell that remained for the duration of the cruise even after a new seal was installed in one of the bathroom drains. I expected hot water in the shower, and proper drainage so the water did not look like a lake on the bathroom floor. It was the smallest shower I have ever been in, no greater than 16 inches wide, and less than 30 inches long. The sofa was so filthy with staining I could not sit directly on it, and put a towel on it for the duration. We could not walk around the bed, you could not get around the corners. There was not enough storage place for suitcases, so we used the edges of the bed on both sides for that as we had to get into and out of the bed by the end of it anyway. So happy that the cruise was only 4 days long!
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