Serenade of the Seas Review

4.5 / 5.0
1,675 reviews

Great Ports, Outstanding Service, Not so Great Ship

Review for the Eastern Mediterranean Cruise on Serenade of the Seas
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alm1964
6-10 Cruises • Age 50s

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Sail Date: Oct 2013

My girlfriend and I sailed on Serenade of the Seas on a 12 night Mediterranean cruise. We are in our late 40s. This was our first cruise on RCI and 7th overall for each of us. It was our longest cruise and the first time in Europe for me. In a nutshell we loved the ports, the service, but were disappointed in the ship overall.

Travel to Barcelona: We flew from non-stop from Miami to Barcelona; an overnight flight arriving at 9:30 local time. We purchased the transfer from RCI. The transfer was efficient and relatively fast. The best part was once our luggage was put on the bus, we did not have to handle it as it was delivered directly to our cabin.

Embarkation: Embarkation was fast and we were onboard around 11:00 am. We did receive some disinformation regarding the need for passports for renting a car in France. The staff at the check in desk told us that we did not need a passport to rent a car in the EU. However, that information was false as the rental care company in Cannes required a passport to rent a vehicle. Fortunately, my girlfriend had a passport with her because of a name change and we were able to rent the car.

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