This was 5th cruise, our second time on Carnival, and in comparison to Princess and Celebrity, they have managed to turn a relaxing time into a mediocre experience. The morning and lunch buffets were below average food, reminded me of my cafeteria college days. The lines were so very crowded, too many people for the seating, and a very limited staff to keep the tables cleaned. Our room steward was nothing like we had ever experience. We had wash cloths in the bottom of our shower for 2 days, used glasses and cans left on the table from one day to the next. Dinner, our favorite part of the cruise, was way below par. We had a very good waiter, however, he had too many people/tables to take of, and many times his assistant was also the same assistant for other waiters. Our water and tea glasses rarely were filled past the first time, the cuts of beef I had was of very good quality, fork tender, hot, however they were tasteless. The pool activities at night was missing, we were suppose to have a sail away party after Jamaica, but it was nothing more than the same band playing a few songs, as they did every night. No decorations, activities, nothing. This is the first cruise I have been on where I never saw the cruise director on the Lido deck orchestrating a party. We met a super bar waiter that has been with Carnival for years. We commented about the automatic tip, and how it seemed no one on the ship had a willingness to go beyond just the job minimum. He agreed 100%. The staff knows now, they get tipped whether they work hard for you or not. You will not find any fruit/vegetables animal carvings on this ship either, only plastic look-a-likes.
During our Oct 14th cruise, there was a strong sewer gas smell on the lower decks, including the theatre. One night along the photo area, the smell was unbearable. Our dinner table was in the Paris dining room, in the very back next to the glass windows. The windows were so dirty, one could not see well out them. We commented a couple of times about this, all the waiter said they only got cleaned once a month.
Breakfast and Lunch buffets were very low quality. Not many options as the other ships have had. Trying to feed too many people in too small of space. They called them pancakes, but no one could cut them or did I see anyone eat them. Eggs were almost like yellow mashed potatoes.
Our stateroom was very nice, balcony midship. Everything worked, however the room steward did a very minimum job. Our bed was made in the morning and turned down at night, If you needed ice midday, they told you where the ice machine was.
Nothing really bad about the crew, we met some very nice people. However, they are spread so thin trying to take of all the people, they don't have time for much else. This was my first cruise you had to wait for tables to get cleaned off. I believe our room steward said he takes care of 25 rooms. Our last Carnival cruise 5 years ago (Inspiration) our room steward took care of 8 rooms. Go figure. It's all about quantity instead of quality