Enchantment of the Seas Review

Had fun, probably won't cruise again with RC

Review for the Bahamas Cruise on Enchantment of the Seas
User Avatar
cjstringer920
First Time Cruiser • Age 50s

Rating by category

Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Service
Cabin

Additional details

Sail Date: Oct 2013
Traveled with children

We made the best out of many odd situations.

On the first day during the Muster drill we were ordered by staff to leave our towels by the pool and get to the muster station as quickly as possible. We did as we were told. We had an early dinner time, so went back to our rooms and thought nothing of it. The next day when we went to get more towels, we were informed that we already had towels checked out and were on the hook for $225 in charges if we didn't get them back form the previous day (we were 2 families with 5 children). When we discussed that we were ordered to leave them the day before and would not have done so if we weren't ordered, we were looked at as if we were trying to steal them. Really? Their ripped up, frayed towels had no value to us other than to dry us off after a swim. We were being accused of stealing towels. Not a great way to start the trip.

We had called to RC directly to book the reservations, mentioning that we wanted to have the children picked up early from dinner so we could have some adult time while the kids played in the Adventure Ocean kids area. It sounded great, and the customer service agent assured us that we were set up and didn't need to do anything once on the ship. Our booking information (papers) also mentioned we were enrolled in this. Nobody came to pick up the children the first night. No big deal, so we went the next day and asked about it. They had no information on our group. We signed them up, and were told we would have to do so every day for each different session separately. I can somewhat understand this, but it was unexpected.

Cabin Review

The cabin was always clean. Stateroom attendant was great. Cabins are a little dated, but acceptable. Kids room with 2 bunks was very nice. Adjoining parents room with queen made it very convenient.

previous reviewnext review

Find an Enchantment of the Seas Cruise from $311

Any Month

Get special cruise deals, expert advice, insider tips and more.By proceeding, you agree to our Privacy Policy and Terms of Use.

© 1995—2024, The Independent Traveler, Inc.