Nieuw Amsterdam Review
Rating by category
Additional details
CONS:
1. Worst coffee ever!!!!!!
2. After a wonderful performance of Cantare, a group of 5 amazing male singers, I met the singers and purchased their CD for $20 because I enjoyed their voices so much. Upon returning to my cabin, I was shocked and dismayed to see that the artists on the Cantare CD were not the same men we saw in the performance. They led us to believe the CD was made by them. Granted, the songs were the same as they performed, but the artists were all other performers. When I tried to return the CD for a $20 credit, I was given a very hard time which continued long after we had returned home. My husband and I spent hours on the phone with Holland America trying to get the charge removed from our credit card. We were finally successful, but we feel it was a simple situation made ridiculously difficult by the cruise line.
Cabin Review
The cabin was fine and in a great location midships, only a few steps from the stairs/elevators. But directly below us were the lifeboats, so the view was somewhat obstructed. I think we'd prefer to be forward or aft of the lifeboats in the future, or on a higher deck.