As usual the service, was exemplary. We have sailed previously on Zaandam, Zuiderdam, and the maiden season of Niew Amsterdam. So, we felt right at home almost immediately when we boarded Noordam at Barcelona.
The Collector Cruise was also a new experience for us but the connection between the two cruises was handled seamlessly, with no interruption in our itinerary. We booked our own air, but used HAL's airport transfer service, which was hassle free and timely.
We did notice the slower service in the Vista Dining room mentioned in another review, and the somewhat smaller portions. However, there was still more food in a meal than we could comfortably consume. We did our best. Also the Dessert Extravaganza was considerably less extensive than we recall from previous cruises, and there was limited table seating available for sitting and enjoying all those delicious concoctions.
Also as mentioned in other reviews, the Holland America attention to client comfort and safety is still a priority. We experienced two days of Gale Force winds on our cruise which caused us to by pass stops at Katakolon and Santorini in Greece. We were surprised and pleased by the coordinated effort between the ship and Seattle HQ to orchestrate overnight a stop at Heraklion, Crete. Crete is the central site of the Minoan Civilization and the Archaeological Museum is an amazing must see.
Our early morning (3:00 AM) airport transfer was all taken care of. All we had to do was show up at the boarding ramp at the appointed time. The continental breakfast provided was an unexpected treat though it would have been even better if there had been cream for the coffee on the tray. LOL