As loyal Cunard Gold members my wife and I have enjoyed cruises on all three of the Queens over the last few years and have just returned from the QE's Eastern Med trip. The usual high standards expected from Cunard were still there with a few shortcomings but the superb weather made up for any small niggles. We travelled as Britannia Club members this time but whilst the enhanced dining arrangements were extremely pleasant we did feel that the considerable extra expense did not justify it. The staff in Britannia Club were really friendly and helpful particularly Lara (Cunard please note ) but the first evening got off to a bad start with a new waiter who totally messed things up. This was dealt with very speedily and effectively by the maître 'd however. The only real benefit for club members is the dining arrangements as the cabin is the same as Britannia although higher up on deck 8. Actually this was our main problem. Our cabin 8050 was directly underneath the Pool area and the continuous thumping feet of people walking overhead and banging of sun beds became a noise nuisance from 6.00am when the beds were put out until the early hours. The only other advantages of Club are a full bottle of Champagne on departure instead of a half bottle and a cocktail at the Captain's party. As Club is over a thousand pounds each extra I find it hard to justify.
The standard and choice of food in the Lido restaurant was also very good but the wine seems quite expensive and which includes a service charge as well as, cheekily, a line left blank to include a further gratuity.
Entertainment was excellent particularly the juggler.
Itinerary was well thought out with shuttle buses laid on into town when necessary for the benefit of those passengers not going on the expensive ship excursions.
Embarkation was a bit on the slow side but disembarking was really quick and efficient.