We enjoyed a wonderful cruise for 14 nights, sailing on 27th September, visiting incredible ports along the way. The first thing to note is our choice of cruiseline & ship was based primarily on itinery. Norwegian offer this area as two B2B cruises: Boston to Quebec and Quebec to Boston. Crucially for us, with one exception (Halifax), the ports were different for each leg making for a memorable 14 night cruise.
We thoroughly enjoyed the ship, the food for the most part was good. Some of the reviews do make me wonder if some cruisers forget that we are talking about a cruiseline, like most others, catering for the masses....that means the food provided and served is "banquet food" i.e. they need to feed upwards of 2000 people, and do an extremely good job in that regard. By necessity, not everything can be perfect and isn't.
The main show theatre entertainment was poor, especially the production shows. However, most nights in the Atrium the most amazing singing/musical duo perform and they rescued the entertainment for us! Without them, it would have been somewhat disappointing. On the final night of each leg that duo (Jose & Patti) get the main show theatre to perform a Neil Diamond + tribute show which was a packout on both occasions, and is excellent just about making up for the poor shows throughout the rest of the cruise.
We found the crew to be courteous and efficient most of the time, and how they cope with some of the obnoxious attitudes and petty complaints from some cruisers is always a mystery to me. It is not their fault that mass cruising necessitates queuing in the garden cafe buffet, and for tendering into some ports!
The Norwegian Dawn overall offers a very good cruising experience, and gets most things right most of the time. If you are looking for a new mega ship with all the "attractions" they bring, then do not cruise on the Dawn. It is extremely unfair to compare it with those ships.