Subscribe today
Get Cruise Critic in your inbox

Zaandam Cruise Review by Cruise2hvFun

Home > Reviews > Member Reviews > Zaandam Cruise Review by Cruise2hvFun
Zaandam
Zaandam
Member Name: Cruise2hvFun
Cruise Date: September 2013
Embarkation: Vancouver
Destination: Alaska
Cabin Category:
Cabin Number:
Booking Method:
See More About: Zaandam Cruise Reviews | Alaska Cruise Reviews | Holland America Cruise Deals
Member Rating   2.0 out of 5+
Dining 2.0
Public Rooms 2.0
Cabins 1.0
Entertainment 4.0
Spa & Fitness 3.0
Family & Children Not Rated
Shore Excursions 5+
Embarkation 5.0
Service 2.0
Value-for-Money 2.0
Rates Not Rated
Write a cruise review!

Show the Lowest Price
Departure Month
Please select at least one vendor.
Avoya Travel
Expedia
Onboard.com
LuxuryCruiseConnections
CheapCruises.com
Cruise.com
Priceline.com
Direct Line Cruises
American Discount Cruises
Sponsored Links:

red arrow


Ship Facts: Zaandam Review (by Cruise Critic!) | Zaandam Deck Plans
What a disappointment

Check in was smooth and efficient. The remainder of the crew seemed to have no clue about customer experience. As far as the service went, I was very disappointed. Very few smiles, or greetings from staff when meeting in passageways. Room stewards had to be called to clean our room, when we first arrived. Daily cleaning was very minimal. One of the worst bits was the cabin. The room was very worn, and the window in our cabin and throughout the ship were filthy.

The food was always warm at best and tasteless. The food in the Lido restaurant was very unsatisfactory. We ordered breakfast for two from room service and got a danish the size of an Oreo cookie, and croissants the size of a apple slice! Coffee was bland at best. We found the cafe by the pool was the only place service freshly cooked food.

The only really positive was the port stops. Glacier Bay, specifically the John Hopkins Glacier, was a fantastic site to see. The early September sailing date allowed the captain to sail very close to the glacier since the harbor seal cub rearing season had expired.

The cruise ended in Seward. Took the train up to Anchorage which offered great scenery, spent the night there and took the next day train to Denali. We spent the night and most of the day in Denali and then went on to Fairbanks and flew home from there. The ground portion of the trip was spectacular. We took the ground tour (Tundra Wilderness tour) and saw Grizzly Bears, Moose, Caribou, and Mountain Sheep, as well as eagles and maybe a wolf but couldn't positively identify that one.

Fortunately, the places visited were so spectacular but it is highly unlikely that I will ever travel on a Holland America ship again.

 


Publication Date: 10/21/13
More Zaandam Cruise Reviews

Read the previous Zaandam review Read the next Zaandam review

Like This Review?



Register for a Meet & Mingle!
More Alaska Cruise Reviews
Cruise Critic's Zaandam Review
Holland America Cruise Deals
Holland America Message Board
Write a cruise review!
About UsAdvertisingEditorial DisclaimerPress
PrivacySite MapStoreSubscribe
X

Thank You For Signing Up!

Please Note: To ensure delivery of your free e-letters, please add news@cruisecritic.com to your address book.

We're committed to protecting your privacy and will not rent or sell your e-mail address. By proceeding, you agree to our Privacy Policy and Terms of Use.