Have just returned from 12 nights on the Riviera. This was our third cruise with Oceania and the second on the Riviera, the first having been on the sister ship Marina, both accommodating 1250 passengers. This is not a cruise line for children, there are no childrens clubs etc.
Being our third cruise we knew what to expect - great service from all the waiting staff and state room attendants, fabulous food, good organisation and comfortable cabins and we were not disappointed.
There are four speciality restaurants on board, for which you pay no additional charge, they cater for all tastes and cannot be faulted, however eating in the main dining room is just as good with service just as attentive, choice in all places is excellent. The terrace self service and waves are also excellent and we chose to eat here at breakfast and lunch time so we could chose a wide variety of things to eat. Speaking to other guests who have sailed with some of the more expensive lines, they all agreed that Oceania have the best food at sea.
Where we were disappointed this time was in the entertainment. The Jean Ann Ryan company put on three fantastic production shows but normally on a 12 night cruise there would have been 4, we were told this was due to them being in the middle of a cast change. The other evening entertainment was a magician who was excellent but he was on for 3 nights. There was a guitarist for 2 nights who was pretty good and then there was a comedian 1 night and a tenor another. Both of these were well past their sell by date and several people walked out. I really feel that Oceania are being lazy in this area and need to up their game. Similarly the day time activities are sparse, there are golf, table tennis and deck game competitions, cookery classes (very expensive) trivia quizzes, bingo and little else, even on a sea day. I should also mention the artists loft where they were art classes. There was a session on how to tie a scarf 40 ways and again surely they can come up with something a bit more interesting than that!
The other criticism is the cost of the shore excursions, this again has been fed back to Oceania and I doubt that anything will change. They are outrageous and certainly if we were looking to go to destinations where it would be recommended to take ship tours then I would not go with Oceania as it would be too expensive.
Unfortunately our final port of call was to be an overnight in Monaco but had to be cancelled due to bad weather. This meant we were diverted to Marseilles. The change was dealt with very efficiently and must have been a logistical nightmare.
So overall and despite my criticisms I still think Oceania are the best cruise line. Just get the entertainment sorted and it will be perfect.