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Noordam Cruise Review by Bobaloo66

Home > Reviews > Member Reviews > Noordam Cruise Review by Bobaloo66
Noordam
Noordam
Member Name: Bobaloo66
Cruise Date: September 2013
Embarkation: Barcelona
Destination: Italy
Cabin Category:
Cabin Number:
Booking Method:
See More About: Noordam Cruise Reviews | Italy Cruise Reviews | Holland America Cruise Deals
Member Rating   5.0 out of 5+
Dining 5.0
Public Rooms 5+
Cabins 5+
Entertainment 5.0
Spa & Fitness 5.0
Family & Children Not Rated
Shore Excursions 3.0
Embarkation 5+
Service 5+
Value-for-Money 4.0
Rates Not Rated
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Ship Facts: Noordam Review (by Cruise Critic!) | Noordam Deck Plans
Enjoyed ourselves

The entire Noordam staff were graduates of smile school, and were very accommodating to any need that we expressed.

- The Maitre 'd made a point of soliciting our comments about the Vista Dining Room ("tepid soup, slower service between courses than expected"- which he remedied). Portions seemed smaller than I remember from previous cruises, so we often visited the Lido deck later to get a bite.

- The Excursion Director, KK, provided an informative overview of the destinations and had scheduled hours at her Main Deck desk to respond to individual questions; she had unlimited patience in dealing with people who did absolutely nothing on their own to become informed (and who also wasted everyone else's time). We took one HAL excursion and explored other destinations on our own- I find that privately arranged tours are about half the charge of HAL's and you can alter them as you'd like. Hop On-Hop Off buses are also a fairly quick and inexpensive way to get the lay of the land.

- The crew was especially attentive to passenger safety during tendering operations at ports where the ship couldn't dock.

Our single significant disappointment was that complimentary wifi wasn't available- not in the cabins nor in a central location such as the library. Cruisers get pumped about their activities and increasingly want to share their excitement through email and facebook (generating some buzz for potential HAL cruisers?).

While Motel 6 provides it free, HAL gouges passengers 75c a minute, or lesser amounts if you shell out for a package of minutes, starting at $55 for 100 minutes ($.55 a minute). If capacity was a significant factor, I'd suggest providing some basic minutes free and charging for usage over that amount.


Publication Date: 10/19/13
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