This was our 5th cruise. The Brilliance was spotless. Every inch of the ship was clean. The staff was also adamant that guests use hand sanitizer before & after every meal. We had a cruise ruined a couple years back because of a virus so it was comforting for us to see.
The staff bent over backwards to meet our every need. The staff seemed genuinely happy and our dinner crew had a great sense of humor. They kept us laughing during dinner.
We love to go to karaoke night but we were sorely disappointed in the host and organization for the karaoke. If you like karaoke, don't bother.
The high point of our cruise on the ship was the 70's party in the Centrum, the entertainment on the last night, and believe it or not, a silly party up in the Starquest lounge. We put on headphones and got out on the dance floor with no ambient music playing. What seemed like a stupid game ended up being a blast. With headphones on even shy people like myself can be a rock star and not care about what anybody thinks.
We had an accessible cabin as two out of three in our party have disabilities. The crew was very accommodating. As is usually the case, the shore excursions were more difficult to accommodate but overall everything went well. Unlike other cruises we have been on, all parties that had mobility issues were assigned one room to wait in for disembarkation. That way there were dedicated crew members to help everybody get off the ship. Our assigned crew member took us all the way through customs and to a taxi. Couldn't have been smoother.
I rate this cruise a 9 out of 10. Woulda been a 10 except for the karaoke and a small issue we had with our cabin steward. Overall, one of the best cruises we have been on.