Viking magni had major electrical issues, and a premature ending on it: Viking Magni Cruise Review by razzman51
Overall Member Rating
Viking magni had major electrical issues, and a premature ending on it
Destination: Europe - River Cruise
Breakfast and lunch offerings were fine and as expected. Dinners were an issues on numerous evenings. The first and third nights fish offerings were way overcooked. They gladly would bring you a different selection from the menu. Again we were spoiled by the quality of the food on Regent 7 Seas, but the dinners were way below what even had on Holland America. A lot of the older passengers felt the food was fine, but to those of us under age 65 the quality was not very good. This was the opinion of 10 people in our age bracket.
The first 10 days were great, but starting with four nights to go the electrical issues started in the middle of the night. Room lights came on for about 10 seconds, five minutes later the TV in the bedroom came on displaying a computer reboot screen, and you could not turn it off. It went off after a few minutes, followed by the second TV coming on. This cycle repeated a second time. The climate system shut down for about 2 hours. Only emergency lights were in in the hallways. NO ANNOUNCEMENT WAS MADE.
The next morning we tied up to the side of the river 25 miles from our destination. We were told after breakfast that the state of the art energy management system was having issues, and an electrical engineer would arrive at lunch time. We were bused to our tour for the day. A second pair of engineers from the shipbuilder arrived at 7PM. They claimed to have it fixed, and set sailed at about midnight. The next day we were bused 2 hours to Heidleburg (not our scheduled stop in Koblenz). Upon returning to the ship it had not moved, and the issues started up again. I finally cornered the captain and had him tell me that they only had enough power to run one engine, but the hotel manager, and cruise director only stated that they were working on the issues. The next morning still moored in the middle of nowhere we were told to pack up, and the cruise was ending two days early. We were bused to Frankfurt for a one hour city tour (nothing to see), then bused to Mainz for a night in the Hilton. The final day we were bused two hours to Boppard for a 2.5 hour cruise on the Rhine in an older day ship, then bused 5 hours to Amsterdam for our final night in the airport Sheraton.
We encountered 16 hours of unscheduled bus rides, lost three days of our stops, lost half a nights sleep, and lost a lot of time cruising the rivers especially the Rhine. The next cruise was going to be disrupted until the ships issues were resolved.
In all fairness management had to work with corporate to arrive hotels for 190 people, reschedule some tours at the last minute, and try to make the best of the situation Less
Cabins are nice. It is a brand new ship so everything was new.
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