Queen Mary 2 (QM2) Review

4.0 / 5.0
1,327 reviews

Very High Expectations...and QM2 and her staff exceeded them!

Review for Transatlantic Cruise on Queen Mary 2 (QM2)
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Tansay
2-5 Cruises • Age 70s

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Sail Date: Sep 2013

Our title here says it all. We had extremely high expectations and the QM2 and ALL her staff exceeded them. It was astounding from the moment we arrived by cab at the dock. Aboard in no time flat. Greeted as we boarded by a line of staff all with smiling faces welcoming us and next we knew we were in our Princess Grill suite on the 10th deck. It was beautiful. Elegant furnishings, extremely comfortable bed, warm lighting with lots of options and an amazing amount of space to put everything away. Oh and a large bathroom as well. Our cabin steward, José was a magician. I do NOT know how he was able to get in and straighten our room without ever being seen. I mean sometimes we popped back to the room because we forgot something, and still, it was already gleaming.

Indeed,everything on the ship shone and was immaculate. No matter where you were, someone was polishing, repairing, cleaning...

The Princess Grill restaurant staff (thank you Jugul, Rose, Carlo, Shakir, and Fr...?) well just one word -- wonderful. They were attentive without hovering, always apparently delighted to see us and very pleased to serve us whatever we wished. We had the speciality -- order 1 day ahead - meals on 2 occasions as a table -- after the 6 of us became happily acquainted and wanted to ensure we dined together. Those meals were spectacular -- but so was every other meal! I have been disappointed by another cruise line where I had been told the food was terrific; it was simply "okay." on the QM2 it really is terrific! All the time. Every time. The serving sizes are perfect so that one can indulge in 3 course meals and walk away from the table satisfied, but not stuffed.

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