We just returned from our Hawaiian cruise on the Celebrity Solstice. .this was a repositioning cruise so I do understand some of the problems.....
Some improvements could be made, but overall a good experience. This was our first time cruising with Celebrity, we have sailed with Princess, Carnival, Norwegian, and Royal Caribbean.
We flew into San Diego( the morning of the cruise since the ship was not due to sail till 11:59pm,) where we were met by Celebrity reps that did not seem to know what quite to do, we were told to go outside and wait for a bus to take us to the San Diego pier where we would check-in. That process was a little on the long side, but what the crazy and aggravating part was, is the ride to Ensenada.. (about 3 hours), we were given a bottle of water and some cheese crackers for our ride to Ensenada....when we got to Ensenada we had to stay on the bus and wait over an hour, then we were allowed to get off the bus, but after we were given a little cup of juice, we were told to get back on the bus to wait for our turn to be driven about 50' to unload again to go through security and get on the ship. This was VERY unorganized, we missed the ships mandatory fire safety drill, so at 10:00PM we had to go do the drill.....we had been up since 4:00AM and very tired.
Five days cruising over to Hawaii was so relaxing. we enjoyed the indoor pool area with soothing music and just sitting and catching up on some reading.
We were required to go through immigration again since we left from Ensenada. before we got off the ship in Hawaii...we were told to go on deck 12 I believe and wait in line, after waiting in line for maybe 30 minutes a crew member showed up and told us to turn around and go back in the direction we were just coming from the last half hour, again the crew personal acted like they were not sure what to do or how to do it.
Eventually we got through immigration and then began to enjoy Hilo, Hawaii, our first stop. We did the helicopter tour but the volcano was not very active, we were told it had a "blockage" so you could not see the molten magma, except for a couple small holes in the hardened magma, but it was still exciting to take the helicopter ride.
We cruised that evening around to Kona, cruising by the volcano, we could see two small places where the red magma was flowing, but again since the blockage, there was no molten lava flowing into the sea......hopefully it will start up again soon, we would love going back to see it.
Next two days on Lahaina, Maui. We did a tour to go see the seahorses...it was awesome and very informative.
The last two days were on Honolulu, Oahu which we had planned on seeing the Arizona and Pearl Harbor, w(as closed on the days we were there with the government shut down, so again we will have to make another trip to see)
Our balcony cabin was nice, but could have used a little larger drawer space since we were on board for 12 days.
The evening entertainment was good, except the gentleman that juggled, he tried making jokes, but was not that funny. The piano player was awesome, would have enjoyed seeing him for 2-3 nights. The Solstice entertainers did a great job, could have watched their shows more nights.
My husband did have some accupuncture treatments while onboard, (we had not seen offered before on other cruises that we have been on.)
I also really enjoyed the glass blowing.......the three gentleman made several beautiful objects from goblets to bowls to hand blown fish.
The green lawn up on deck 15 was nice for playing games on.
We enjoyed the food in the dining room, we did not go to any of the specialty restaurants, and a couple of nights we went up to the buffet for dinner, which was great.
We are booked on this ship again in March, sailing from Auckland, New Zealand to Sydney, Austrailia.
We are looking forward to that cruise, one nice part is that we will know our way around the ship already.