Viking Emerald Review

Record Breaking Heat Wave, but that wasn't Viking's fault

Review for Asia Cruise on Viking Emerald
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samyers48
6-10 Cruises • Age 70s

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Sail Date: Jul 2013

Our total trip, land + river, was 12 days. A viking representative met us at the airport in Shanghai and from that point on we were superbly cared for until a Viking rep dropped us at the airport in Beijing.

The attention to detail, the very personal care, the knowledge of our guide, the friendships we made - all exceptional. Quality 5 Star hotels, no cuing in lines for tourist sites, spectacular World Heritage tours. The Viking ship, Emerald, was good - not great....it's a little tired and could use some updating, but again the service of the Viking employees was exceptional. Breakfast and lunch buffet were excellent, but chef could use a course in preparation of western cuisine. When local fare was prepared, it was wonderful, but the kitchen struggled a bit with anything out of their traditional comfort zone (Chilean Sea Bass cooked till dry as wood chips) And cookies! How difficult would it be to offer a simple Toll House Chocolate Chip instead of dried compressed sawdust. But if those are the only two things that weren't up to par they were more than compensated for by the overall excellence of our experience.

Cabin Review

Pretty tight quarters, but manageable. The floor was uneven - kind of wavy, but we got used to it, remembering where it was bulging and not tripping over it. All the amenities in the room were fine. Who spends a lot of time in their room on vacation anyway? Bed very comfortable. Veranda gave the impression to the room of more spaciousness. It was nice to sit and watch the busy traffic of the Yangtze.

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