Public Areas Very Cold definitely bring a sweater, Brrr…
Nice size only tendered 2 times. Missed a tender port, Hendaye, due to weather. Felt like a ship not a hotel. Lacked glitz but we appreciated the small ship atmosphere and unique itinerary.
Entertainment Loved Adagio but this particular twosome was leaving the ship for some time off. We listened nightly.
Show Room entertainment fortunately the volume was tolerable and we could stay for the shows some other HAL ships were way too loud in show room volume. The showroom (10 p.m.) always had room and many good seats available.
Prinsendam Orchestra was a real plus, they are all talented musicians, better than HAL Cats on other ships. Prinsendam Singers and Dancers were all quite talented.
Bonus NO HELL CATS! Pool area was nice and quiet until they brought a belly dancer in for a few days with really loud music playing (gave me a headache and not appropriate for the guests who were on board this cruise). Otherwise the music playing through the speakers at the pool was nice.
Condition over all Needs dry dock and cleaned up a bit. Canvas lounge chairs were threadbare with paint peeling off the arms. Wooden lounge chairs needed varnished and cushions cleaned. White paint splattered on some cushions. Funky mildew smells in hallway, port side, in front of rooms 420+.
Dining Room Our chairs were never covered for formal night. (white slip covers) They didn’t have enough covers for the last few rows of tables at the stern side of dining room. We thought that in seven formal nights our section’s chairs could have been covered and another section left uncovered. Most people dressed well on formal nights with glitter and tuxes or suits.
Waiter The assistant waiter was friendly and always smiled. The regular waiter was merely an order taker ''" uncaring and indifferent. He did get the orders right and fulfilled his job obligation but nothing more. Waiter never returned to ask about our food. It’s a good thing for him that our tip was automatically charged.
Food pretty good over all. Don’t order ice cream or sorbets in main dining room. They are melted (also true of other HAL ships). Put your faith in the Lido ice cream service, there your friendly ice cream lady will tell you if any flavor you order is a little too soft at the time. Mango and passion fruit sorbets are very good. Ice cream ''" cinnamon, coconut plus the soft serve chocolate are very yummy.
Lido better bet for “hot” soups and “hot” entrees. The Lido staff was very nice and friendly. They went out of their way to please people. A striking difference from the main dining room.
Terrace Grille If you are out touring past the Lido lunch hours, the pool grille (Terrace Grille) is actually quite good. We loved their grilled chicken sandwiches. The cobb salad wrap is fantastic! The guys here did a great job and also were very pleasant. (We didn’t care for the salmon burger,)
Pool area One area of concern was that we looked forward to “fresh sea air” at breakfast on outdoor pool deck. They were varnishing doors and even a full wall was being varnished. The workers all wore protective masks but we were breathing the same air while eating! They also scrapped and painted around the pool area during our cruise. Needless to say ''" this was not pleasant! This was on port days when passengers would soon be off the ship. Sea days scrapping and painting. Loud and stinky even on parts of promenade deck. I understand regular maintenance, but the ship is going into dry dock soon anyway.
Room Steward and assistant the best we’ve ever had. We always had ice, clean towels and sheets. Nice job ''" well done. Didn’t have to ask for anything in thirty days. We were greeted by name from day one. A truly friendly greeting and inquired about our daily activities. TUTUT (Toot Toot) & YOGA were their names. We saw at least one of them, practically any time we walked down the hall to our cabin. So pleasant!
Cabin 400 Very noisy but we enjoyed the walk-in closet and all the space. Actually had a few empty drawers and we packed for 30 days of clothing. You will be awakened EARLY every morning though. This cabin really is right behind the ship’s anchor and it is like the anchor chain is running right through the cabin.
No problems with A.C. Toilet and shower worked great. We were grateful for no plumbing problems.
Fellow Passengers We knew a core group from Cruise Critic, because it was a small ship, we ran into the same people often. A very cordial group. Enjoyed our ship mates a lot.
The captain assured the group that the Prinsendam would remain in the fleet for 5 more years. Captain announced the new 2600 passenger mega ship and people actually booed.
We would love to sail Prinsendam again if given the opportunity. Our preference is “small ships”.
WE are early 60’s and newly retired. This ship is a thumbs up for us.