I cannot compare our August 31 cruise on the Westerdam to any others because it was our first cruise, but we have already booked one for the spring based on our great experience with the Westerdam. Embarking and debarking were both quick and smooth, even for rookies. We were in Cabin 6069 (superior verandah suite) and found even with newbie overpacking we had plenty of storage and cabin space. We could not have asked for more help from each crew member we encountered.
We had open dining and, with a just a little flexibility on a few nights, we were perfectly pleased taking most of our meals in the main dining room. All of our food on the Lido was good but a handful of rude passengers (elbow people to jump in line - really?) left us more than happy with the fine service and food elsewhere. We celebrated our 25th anniversary in The Pinnacle Grill and it was excellent for the special occassion, though I think the food was just as good and the service was fun and lively the evening we ate in Canaletto. We will always book both on future cruises.
We booked two Holland shore excursions, sticking with ones highly rated by previous passengers. They were spot on and worth every penny. The park rangers narrating Glacier Bay were wonderful, as were the daily programs on the geology and wildlife of Alaska. Holland provides lots of info and enrichment opportunities - plenty to do. Two minor quibbles - the decor and the floor shows were a little "tired" but these were really minor issues. The fitness center was usually full so we powerwalked on the Promenade Deck. We spent a lot of day hours in Explorations Cafe and evenings relaxing in the Pinnacle Bar, listening to music from across the atrium.