Our first trip with Oceania and we loved it. Previous cruises include Seabourn, SeaDream, Le Ponant, Island Sky, Windstar, Star Clippers, Hapag-Lloyd's Hanseatic, Paul Gauguin, and others.
Embarkation -- Seamless, speedy and we were sipping a glass of bubbly before we knew it. Luggage placed outside the door which was just fine by us. When the day comes that we can't move our cases a few feet, it's time to pack it in!
We bought the booze package and never found it intrusive to have to show the card. In fact, the best waiters/bartenders (here's looking at you, "D" in the Grand Bar) memorized our cabin number so did not ask for it repeatedly.
We had a PH cabin with a balcony and butler. We used the balcony only a couple of times as this was a port intensive cruise. We used the butler once. We loved our cabin category due to the size, but did not need the butler.
Excursions -- did all private one with people we "met" on our roll call.
Food -- nearly the best I have ever had at sea. The dining room took only 2 days to get my boiled eggs correct (and my odd way of breaking them into a bowl to eat). Other ships never did get the concept! The breads and especially the croissants were terrific. One night I commented how great the bay scallops were and the next thing I knew I had another order in front of me.
Decor -- we loved it. Yes, I know it is not very nautical and is reminiscent of an English Country house, but it fit our tastes.
Was it all perfect? No. Our room was not made up one night. Our first meal in Toscana was not the best (veal limone -- skip it), and we had an annoying problem with the Oceania Ambassador re a future cruise. Nothing is perfect but for us, Oceania comes close.
We'll be returning and I heartily recommend Oceania to others