I have nothing but praise for the ship itself, and the staff were so attentive and friendly, i saw other reviews first and could not understand why there were critics, it seems some people find things to complain about just to fill the gaps. I must say that this was a holiday of a lifetime! i wasn't fussed on going on this type, but wife persuaded me and i am so glad she did.
Firstly the food, anyone who complains must have been on a different cruise to me, because there was food that suited everyone and a dining room to match, there was so much choice on board and if you were that way inclined you could have spent 12 days eating non-stop. The entertainment was good, i saw someone who were on their fourth cruise, who moaned, but seriously? what do you expect? If something works why change it? i am not a huge fan of this type of entertainment, but even i could see it was slick, professional and indeed very entertaining. the Ice Show in particular was better than any of the rubbish i have seen on TV.
The pools were great, and the weather most of the time was ideal pool weather. I was determined to have a go on the rock wall, and surprised myself by successfully completing the climb first time. i feel this was a result of good instruction and encouragement from the staff. Guest services were very reactive to any slight problem and response time brilliant! Kids on board seemed to have a whale of a time and we hardly heard or saw them from our cabin which was at the sharp end of deck 2.
Cabin was great, i would definitely not like one with no view on the inside. Size was appropriate and well equipped, one strange thing though? no coffee in cabin, plenty on board but not there! Tea available though! our attendant John was really excellent, no fuss just good at his job.