We were passengers on the City of Lights cruise on September 13, 2013 on board the Viking Prestige. This was our second cruise with Viking. May 2012 we took the Viking trip to China and had such a wonderful experience we decided to book another trip immediately.
However, there were two issues that detracted from what otherwise was a great experience.
One, after several days into the cruise portion of the trip my wife and I as well as many other passengers were complaining about swollen ankles. Prior to arriving on the ship we were in Paris for 4 days and did not experience this problem. This had never happened to us before so we started to look into potential causes. This was painful and as we later found, unnecessary. What we identified was that the bottled water provided was very high in sodium content. During one part of the cruise we visited the Viking sister ship, Alta. We noted that the bottled water served on that ship was low in sodium content. We brought this to the attention of the Prestige’s captain.
Two, our excursion in Prague was disappointing and frustrating. We chose the optional Lobkowicz Castle excursion. We did not know that this excursion would include a morning “walking” tour of the old city. Our tour of the Lobkowicz Castle and luncheon was scheduled for 1:00 p.m. The walking tour dragged on for 4 hours. Much too long than was necessary and for the repetitiveness of the sights we were seeing. Walking through the park with the guide describing graffiti was disappointing and frustrating! Following this “death march” as many called it, we had to walk up hill to the castle. The walk to the castle may have been unavoidable but the 4 hour walking tour certainly was. As much as we enjoyed the Lobkowicz Optional tour it will forever be tainted by the poor planning of the city tour.
We were excited to cruise the Moselle and Rhine rivers and visit the towns along the rivers. The Prestige ship was in excellent condition, our stateroom was comfortable. The crew was attentive and did their job well. We have taken many cruises but never has a Captain greeted us in person on the gangway after excursions and our Captain went above and beyond.