I am now a veteran of 20 cruises on various cruise lines and if I have learned anything about reviews and impressions of ships and trips it's simply that our opinions are subjective. I like chocolate (and wish the ice cream machine did too). Others like strawberry (as did the ice cream machine). Regardless of the ice cream flavor, and mine being absent most of the trip, I (and my Dad) enjoyed Enchantment very much.
Embarkation tip, if you are retired military then wear a cap or insignia when you board. I am only GOLD and it was my Dad's first cruise with RCCL. We were booked in standard OV cabins on deck 3. However, the old salt wears his ship cap with CPO insignia everywhere he goes and when the agent at check in saw him she waved us into the priority line. We arrived at about 11:55 and were on board at 12:10.
Appearance and Maintenance: Enchantment is now 17 years old (that's middle aged in ship years). So yeah, she is not as fresh and sprakling as the new company debutantes - but she has grace, style and class which will make long time cruisers feels warmly welcome. But what is the deal with the Promonade deck being teak only 2/3 of the circumference?
She does need some more attention to exterior maintenance, but that is a hard task to keep up with on the 4 and 3 runs she is doing to the bahamas. Inside she feels spaciaous (except in the Windjammer) and her surfaces are cleaned and polished and her carpets are vacuumed daily. There was a sniff of sewer smell in a few locations (and hall way fans and wet vacs in the hallways) - a hint that she hosts many first time cruisers who don't understand the proper use of her finicky toilets.
Crew and Entertainment: Some of the best service staff at sea, but with a few glitches. The ship sails full, the prices are low and she does two turn-arounds each week. There are some service misses in the dining room.. However, this is the best guest services staff I have ever encounted. The times we needed them they were there quickly and had the issue in had in short order. Captain Gus is a blast. He has a great and open attitude and it bleeds down the line to his sernior and junior officers.
Once again, keeping in mind the fare you are paying, this is top notch entertainment with experienced CDs, fantatic singers and dancers and a top notch magic show. ROXY in the piano bar - ARE YOU KIDDING ME!!. The trio playing in the Centrum are also very good and the ship's orchastra is small but talented.
Food: Well, it's pretty standard. The choices are good. Chops was dissappointing. DO NOT ORDER THE EGGS BENEDICT. They only make it once per cruise and even then they can't deliver. Both of ours were over cooked and arrived cold. I mentioned this to Candace the hostess and she said she always tells people not to order it. The Indian food in the Windjammer was awesome. It's hidden toward the rear section, port - very tasty. The ice cream machine needs to be replaced and they need to have some spoons and bowls rather than just cones. It was icy, runny and just OK.
Activities: There were plenty.
Disembarkaton: We carried off ourselves and were up two decks by elevator, off the ship and through customs in another short 15 minutes. Unbelieveably fast and easy.
If you have specific questions do not hesitate to email firstname.lastname@example.org. I look forward to seeing you abroad and aboard.