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Thomson Spirit Cruise Review by mzigly: The good and the bad


mzigly
1 Review
Member Since 2013
0 Posts

Member Rating

Cabin Not Rated
Dining 4.0
Embarkation 5.0
Enrichment Activities 5.0
Entertainment 5.0
Family & Children Not Rated
Fitness & Recreation 4.0
Public Rooms 5.5
Rates Not Rated
Service 5.5
Shore Excursions 4.0
Value for Money 3.0

The good and the bad

Sail Date: September 2013
Destination: Baltic & Northern Europe
Embarkation: Harwich

GOOD

Our cabin was just great, and with loads of storage space, and always very well cleaned. The only trouble was the noise from above. When we went to complain about this, we were informed that it was coming from the kitchen. The lovely person in reception said she would do something about it, which she did and all was well, with the exception of one night when it sounded as though marbles were being played with cannon balls. Thomson gave us a bottle of pretend champagne and strawberries to say sorry.

The food was more tham acceptable. Although in some areas repetitive.. We ate twice in The Compass restaurant and were disappointed both times. The first time the waiter almost threw our plates of food at us, the second time the waiter did not even bother to ask us what we wanted for dessert, so necessitated us having to recall him. At all times we felt that there was a lack of care and consideration.

Although upstairs in the Lido restaurant all was very More jolly and a great place to be.

The Entertainment team both during the day and especially their evening shows were just great. They put on a varity of shows most nights. Simon Cowell take note of their talent.

With the exception of The Compass restaurant, all the staff and crew were superb, always greeting you with a smile and " hello".

BAD

The comedian who came on during our second week, was not at all funny, in fact in all aspects very weak. During his late night show he even repeated some of the jokes he had made during his show a few days before. The audience and ourselves were not impressed.

Ports

It would appear that Thomsons were saving money by mooring at destination towns as far out as possible in many cases, and then getting extra income by charging holidaymakers the shuttle bus charge. This information was not given to us at time of booking.

Ports

WARMUNDER It was raining so decided not to venture out.

TALLINN & HELSINKI Both 2 - 3 km out of town, So Thomson shuttle bus was required to take us into town at additional cost.

ST PETERSBURG Moored a long way out of the city, but this did not effect us, as we went on an excursion each day, but should you have purchased your own visa (£150each) this would have put you at a disadvantage.

STOKEHOLM Moored close to town for once.

VISBY We never moored up as, a) We were informed that due to the fact that the port was being rebuilt we would have to be tendered in. (Strange, as we noticed there were two large ships already moored up on the dock side) b) We were then advised that due to rough seas ? and the safety of passengers this could not be risked. There were numerous rumours circulating that Thomson never intented to moor up in the first place to save money.

BORNHOLM . The Thomson destination desk on board when asked had no idea how we were going to get into the town from the port.

BUT, the local town council put on their own shuttle bus FREE OF CHARGE . Very forward thing of them, Thankyou BORNHOLM.

COPENHAGEN It is ONLY one and a half hours journey into the city from the port we moored at, although other ships made it. It was just as well nearly everyone went on excursions into this lovely place as we were only there for about 10 hours.

AMSTERDAM We decided not to visit this place as we had been a few times before, but were told that, there was a shuttle charge of about £10 each way, but we cannot confirm this.

Just a small note to make re the cost of Thomson's duty free VSOP Brandy on the ship. It is far, far cheaper at our local supermarket.

Would we go on another Thomson Spirit Cruise to the Baltic, NO, and would not recommend to anyone either.When they say you are visiting a place they should go there not moor miles outside. Less


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