This is me and my husband's tenth cruise, and our second on Royal Caribbean. We also brought along my mother n law who had been on one other cruise.
We had arrived in Copenhagen one day before the cruise was to sail. We decided to stay at the Crowne Plaza near the airport which offered a free shuttle. We also like it because it was close to the train station. The location was clean and bright and offered a bar and restaurant which we did not take advantage of. The room was very small for three people and we did have to request a rollaway bed but the main bed was pretty comfortable to sleep in. The concierge service was very helpful in helping us know what train stops to get off at for various sites. We did decide to take the train to the closest stop to the cruise terminal and then walk the fifteen to twenty minutes to the ship.
Embarkation was a breeze and we were on the ship within ten minutes of arriving.
The ship was generally in good condition although you could notice some wear and tear in some areas such as the carpet and some of the chairs. We were the last cruise on this ship before dry dock. You could tell that the staff were starting to get complacent because many details were overlooked. There were entertainment banners on our tv that were sideways, misprints in our programs and scheduling conflicts between when we needed to show up for customs and passport drop off and when our Cruise Critic Meet and Mingle event were.
Cabin: We chose an inside cabin for the three of us which consisted of two single beds as well as one that pulled down from the ceiling during the evening turndown service. There wasn't a whole lot of storage space for our clothes or bags nor were there any shelves or cabinets in the bathroom. There was no couch in the cabin, instead there was just one chair directly in front of the TV. The TVs were not integrated with the Seapass portfolio so you would need to go to guest services to request a printout. Our cabin was in a convenient central location but we were freaked out when one night there was a very loud rumbling sound of rushing water behind our cabin. We called guest services and were told that it was probably just the creaking of the ship from the waves (we knew this wasn't true) but they sent maintenance to check it out. When they arrived this speculated that the pools upstairs were being drained.
Food: The food in the main dining room was consistently very good. The buffet was average but the ship didn't even offer a grill like every other we had been on. Instead they had a sad excuse of a pizza counter and a table with premade burger patties and hot dogs. Some of the buns had mold growing on them and the rest were hard and stale from sitting in the heater. None of the food at this place was edible in our opinion. There was also no afternoon tea time service in the dining room which was especially strange considering we were in the British isles. The only other food option was a Dunn Brothers coffee/Ben and Jerrys counter which charded a fee. They did have cookies and baked items there but they were very unhappy if you asked for anything without purchasing a coffee.
Entertainment: The house singers and dancers were much better singers than most of the ships we had been on. We also enjoyed the Las Pappas Gauchos show that they had in the main theater. Other than that there were a whole lot of singers and one comedy juggling act. It would have been nice to have more variety in entertainment. The entertainment staff for the ship was one of the best that we have seen and were always very visible and in good spirits. The entertinament options on the ship were pretty limited. Lots of trivia which was obviously low budget.
Service: The dining room and cabin steward service was top notch. Emre and Krishna in the main dining room always made sure we were well taken care of and very attentive. Patrick was our cabin steward and was wonderful to interact with and kept our cabin clean.
Disembarkation was just as much a breeze as embarkation.