Cabin Review

There were unusual noise issues with category BA balcony cabin 8113. This is located midship just under the Lido buffet but there were no noise issues with the buffet seating area above us. Upon embarkation, we asked our stateroom attendant why there was a unique tapping and clicking noise which we later found out was a problem with the dishwasher plumbing in the Lido, so we were told. As experienced cruisers, we know to expect engine humming and vibration noises, especially depending on where the stateroom is located; however, this noise was very unique and became very annoying during the night. The noise was analogous to someone coming to your room every 15 minutes, then knocking on your door for 5 minutes, with this cycle repeated throughout the day and night. Very annoying and prevented us from getting any decent sleep. After a few nights, we met our neighbours in stateroom 8111 who had reported the same issue, as the problem seemed to affect only these two rooms. Although the technical department tried different remedies, after we spent four nights in this room and two nights in a “sleeping room” (used for short term stays by entertainers and passengers who have major stateroom problems such as broken toilet or plumbing), we reluctantly agreed to move to an inside room as the ship was sailing 99% full and there was nothing else available. At the last minute, an oceanview stateroom became available for some reason and we spent the remaining eight nights in 1066. We received a refund of the difference in price of the balcony and inside room, and as additional compensation, we also received a future cruise credit which we thought should have been higher, but accepted anyway and then tried to make the most out of the remaining time on board. The balcony furniture is made of very cheap looking plastic and steel, very Walmart, more at home on Carnival than Cunard.