As well travelled Silversea passengers we decided to try Seabourn on a twenty day Mediterranean cruise which had a very appealing itinerary, we had a pre cruise stay in Athens before boarding our ship the Seabourn Quest, we met many other passengers at our hotel who had travelled many times before with Seabourn and told us we would enjoy the experience.
The Quest is a beautiful ship very well designed with a well thought layout for days at sea, there is the main pool deck, another small pool area at the stern, hot tub on the bow and the “Retreat” on top of deck 11, a nice quiet place to relax with double sun beds. Our veranda suite was of good size and very clean but for a six star ship we did expect bath sheets and not towels in our bathroom.
Unfortunately you do compare ships and service apart from the entertainment onboard there are many negatives when compared with Silversea, our biggest complaint revolves around the service and food, we did have More
three staff issues with the restaurants two being staff were very rude and one tapping a guest on the shoulder telling them to hurry up and choose a desert we consider to be inappropriate. The food was very bland together with the poor choice of deserts and cheese boards, we found throughout the three restaurants onboard the menus were different but the ingredients were the same and after ten days into our cruise the same menus appeared again, according to a member of staff the menu for that day is the same on the combined fleet of Seabourn ships so our Chef Franck only has to prepare food to the Seabourn schedule which is not very creative for a Chef, more like the same procedure at McDonalds.
Our biggest problem was the dress code, I have read earlier comments from members that they found there was too many elegant casual nights when gentleman must wear a jacket, we feel the opposite on formal nights with only two on this cruise tuxedos or dark suits with a tie must be worn, guests failed to comply to the ship rules we saw mostly gentleman wearing not even dark suits but sports jackets and non matching trousers together with open shirts, if you did dress correctly you felt like a “duck out of water”, on elegant casual nights again sports jackets, trousers with an open shirt could be worn but the gentleman onboard ignored the jacket request we even saw one man with a zip front rain jacket and trainers eating in the main restaurant together with a man wearing shorts in the bar area on an elegant casual evening, I can only say to you members that have posted on this site moaning about dress codes this is a six star cruise line I repeat six star, we go to the Ritz in London quite often why not try and get in there without a tie and jacket, no chance.
There were other issues to long to list,the Seabourn faithful we met prior to the cruise also were saying this was not up to normal Seabourn standards but overall we enjoyed the cruise itinerary.