My husband and I sailed on the Carnival Dream September 7 to 14, 2013. A celebration for my husband's birthday. The Carnival Personal Vacation Planner Carlos was great to work with. We booked in May 2013, worked through a few quirks with the pricing and opted for the Faster to the Fun option for this cruise - our first time trying this option.
September 7th arrives, excitedly we depart from our hotel - who by the way did an awesome job with their Fly Snooze and Cruise package deal pre and post cruise (Comfort Inn Cocoa Beach).
Security check in goes smoothly and by 9am we are sitting in the FTTF section of the cruise terminal - just adjacent to the VIP lounge. By 10:30 they begin boarding - only to have a snaffu of calling the FTTF folks ahead of the Plantium folks - here we go walking in our line - only to have a representative frantically tells us - no no no - sit sit sit - - we all have to find seats and 3 minutes doesn't even pass then the same representative says - ok you can go now -geez - get your act together folks!
The Carnival Dream - supposedly one of the better ships of Carnival fleet - not in my opinion! While the Carnival Dream has all these lovely decorations and ambiance - having a cabin without appropriate air conditioning makes for a miserable trip of non-rest throughout the night. There was no air flow in our cabin when we walked in - we had to call guest services twice for maintenance to come to our room - before we left the port there was air flow but it wasn't cool - our room stayed at 73.9 degrees the entire trip - it was cooler in the hall and public areas than in our room - and all we were told by guest services - it's within Carnival's standard - no offer to make a finanical adjustment on our rate, or apology.
Then this "dream" room has another incident on day 2- it's the shower - it doesn't drain - my husband stands in ankle deep water - granted it's repaired but do you think there is any mention of - we are so sorry - NOPE - only our cabin steward seemed to even be truely concerned. OH but wait - there's more about this cabin - the next day - 3rd sail day the sink plunger stops working and the water faucet literally sprays water everywhere when turned on - another call for maintaince to repair something in our room.
One would think after a past guest has 3 separate legitamte complaints/issues with their room that some form of "we're sorry, here's a credit for your inconveniences" would be offered - - even after complaining on the customer survey and an e-mail to guest services - still no finance credit - oh but we did get a - we are so sorry you had such issues e-mail from guest services - gee thanks!
This ship is huge, it involves alot of walking from any elevator/step location so you will get lots of exercise. Due to the amount of people on this ship, you will have many long waits for elevators - if you are healthy enough - take the stairs.
If you choose the dine at your time option - be prepared to have a pager placed into your hand and told you will have a 30 to 45 minutes wait time - and then when you are seated in the main dining room be prepared for more long waits, be overlooked, have to repeatedly ask your server for your iced tea, cold food, and the list can go on.
The bottomless soda program - what a joke - my husband paid $50.00 for this little sticker on his card, only to have the inconvenience of getting back in line at the lido bars, or sit and wait and wait in the dining rooms for refills - you are not allowed to have the can of soda they open to pour into your glass that is completely full of ice - my husband would have been much better off to have brought his soda on board and asked for glassees of ice! Don't bother buying this sticker instead bring on board your own.
I really wish I could have given this ship a rave review, for it is a beautiful ship - the design is a little quirky on getting from the 10th deck up to the 14th deck. My husband and I did like the funky rockers, serenity deck sitting area with hammocks - the best time to utilize these is at sunrise when no one is out on the ship. One other issue we did have with the ship was the jacuzzi's on the 5th deck had cold water - the best jacuzzi is in the serenity level 14th deck.
One other tip - stay alert to when your ship docks, there isn't always announcements staying your cleared to disembark.
As far as the shows and the commedians, they are good if you can work them into your schedule - so many options to choose from.