Food: We thought that Princess would be better than Carnival, although they are owned by the same company. We like Carnival better for the most part and Norwegian is also better than Princess. The food in the dining room was awful, just plain awful. My husband will eat anything and he even hated it. We were a party of four and we were seated at a table for two at the very back side of the restaurant despite having told the cruise line that one of our party walks with a walker! There was a step up to get to the part of the dining room we were in and she could barely manage it and there was no room for the walker. This made us feel bad. We like to drink tea, there wasn't even room on this table for two to put four small pots of tea so they had the nerve to tell us to share, keeping in mind those pots contain hot water for one person. Awful! The food in the buffet was gross; there was no omelette bar, just weird scrambled eggs floating in water and mushy toast. So food, not good at all. One thing we liked food wise was that there were little cafes that were included in the price that you could get little cakes etc and tea and that is something we didn't see on any other ship. That was nice.
Cleanliness of public areas and rooms:The public areas of the ship were dirty when we cruised in 2010 but more recent reviews have said that has improved; I hope so. When we went the arms of the upholstered chairs were disgusting, you could have scraped dirt off of them. The rooms were clean and comfortable and the room stewards were so great.
Entertainment: Top notch on this ship, a real saving grace. The band, "Indigo" played and they are fantastic. The music director at that time was great too, he took the time to talk to my son who plays the drums and was very personable. The naturalist onboard was simply fantastic. She took the time to explain a few things to my son for his project which was due upon our arrival back home, a real personal touch.
Wheelchair safety: Be aware that if you cruise on this ship, there are cleaning carts left in the hallways twenty four seven! I have never seen this on any other ship. On every other cruise we have taken, the cleaning carts are put away when not in use; not on Princess; people in walkers or wheelchairs have to try to stand up if they can while someone pushes the folded up chair or walker by or get someone to move the over five carts per floor out of the way. It's near impossible to find someone to move the carts if one is alone in a wheelchair or walker so you will be stuck! This is a health hazard and I tried to notify Princess of this violation of safety. In a fire, people in wheelchairs or with mobility issues will not be able to get out. Since this cruise, several ship fires on Carnival have occurred yet Princess still refuses to admit that those carts are in the way. Even people who can walk have to turn sideways to get past these obstructions. In an emergency people will get hurt. I have pictures of the wheelchair and walker beside these carts to show that they don't fit with the carts taken at all hours of the day and night as proof and still Princess does nothing about this. It will not only be the disabled hurt because of these carts, there will be a pile up of panicked people trying to get out if there is an emergency because the carts impede progress up the hallways. In my country, our fire code states that a fully equipped firefighter must be able to run flat out without impediment down any hallway or corridor and that is the fire code of most nations. My question is, why is this ship line allowed to put us at risk by not having to follow our fire codes? Just because it's cheaper for them to register elsewhere, they should still have to be made safe. This ship is not safe because of those cleaning carts, period!I will NEVER cruise with Princess again because of this insult to the disabled and for their lack of safety.