Celebrity Infinity Review

Celebrity Infinity - no way 5 star

Review for the British Isles & Western Europe Cruise on Celebrity Infinity
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whizzwheels
6-10 Cruises • Age 70s

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Sail Date: Sep 2013
Cabin: Ocean View 6

This was our worst cruise. It was promoted as a 5 Star Wine and Gastro Cruise but no one knew anything about wine and even less about food. The meals on the dining rooms and the buffet were awful. Menus read ok but the food was bland, boring, overcooked (especially the fish), with limited choice, same items everyday with no changes whatsoever on the buffet. To dine in the speciality restaurants was no better, you had to pay an additional 45 dollars for basically the same food and you did not even gat a printed menu you had to choose off an I-pad ! All the food is flown in from Miami frozen, pre-packed, portion controlled, nothing fresh, everything overcooked. They are worried about traceability and being sued.

We had the Classic Drinks package included - it is $50 per day per person to purchase on the ship - but my wife does not drink alcohol only sparkling mineral water which they insisted on charging for. You can drink as much wine, speciality coffees, spirits etc. but not water. After having a go at the Bars Manager we did get the water included.

The ship was about one third full of Americans but it appeared that Celebrity had not sold the cruise very well in USA and they were doing the same cruise 4 times, one after another. Because of poor sales the cruises have been heavily discounted for UK residents. The Americans were not happy with the food and also the ports. They sailed from "London Harwich", and did not realise that Paris was over two hours from Le Havre, Bordeaux was about the same for La Rochelle, Leixoes was not Porto, and it was 30 minutes into Bilbao.

Cabin Review

Ocean View 6

Cabin 06

Wheelchair adapted cabin 6005 was very spacious and worked very well - I am a full time wheelchair user and cannot stand or walk at all. The disadvantage was it was a long way from the lift and was right at the front of the ship. It was difficult to go down the corridors due to numerous obstructions like tables, trolleys, linen sacks, buckets etc. and the thresholds were high.

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