Celebrity Infinity Immersive Wine Cruise 6 September 2013: Celebrity Infinity Cruise Review by Redhunnybunny
Overall Member Rating
Celebrity Infinity Immersive Wine Cruise 6 September 2013
Miserable and insufficient staff - abrupt bar staff apart from Romeo (pool bar) and King Richard.
Rubbish smelly cabin - needed mattress and pillows changed and stateroom to be cleaned thoroughly before we slept in it. Very apologetic cabin crew who were marvellous from thereon in.
Booked late dining and a table for 4 but were allocated a table for 8 with 4 places set and 8 seats - table 100. Lovely waiters Edwin (Peru) and Joel (Mexico). Changed to a 4 place setting on night 4!
Pool deck music - the same 40 min loop was played for the entire cruise. If I hear Michael Buble singing "sway" again, I shall cry.
We took the Classic Drinks Package but had to upgrade on day 1 as the Oceanview restaurant only had Perroni and that was not included in the package so they wanted to charge full value. This was a joke when ordering wines at dinner. It sometimes took 3 courses to actually attract the More ommellier's attention. She was appalling too!
Wine tastings and Connoisseurs' Wine Dinner in the SS United States were rubbish -unusually cheap wines, sherry or tawny port at extortionate prices. Belly of pork was more like English riding saddles. Wine expert was a joke - even reciting the fineries of 4 ports in the wrong order - laughable!
No duty free store.
Casino closed on several nights as in port for stop-overs.
Entertainment staff appalling.
Swimming pools drained frequently. Cold hot tubs to start with Nd then too hot.
Met a couple who had sailed 2 months previously on the Northern Europe cruise and had loved it so much that they re-booked for this cruise - they could not believe the downgrade in service, Staff, food, entertainment - I could go on forever.
They even collected the pencils at the quizzes! Bingo was a farce 50+ people at minimum $39 and they played 3 games paying $100 for a line, $150 for 4 corners and $185 for the full house - that was the total payout ! That's probably unlawful!
Shuttle buses to every town were expensive - why should you have to pay?
Sorry to rant!
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Infinity has had its day