My wife and I have just returned from a 4 night cruise on The Carnival Sensation which was followed by 7 nights in Orlando.
The trip was organised through an agency via the Internet and we did not have a choice in what cruise company we could choose.
This was our first time on a cruise and our first impressions before boarding the ship was well organised. The booking in procedure was simple and straight forward and the staff were very helpful. They say a smile goes a long way and it did on this occasion.