We sailed on the Allure on Sept. 1 2013 (7 night eastern Caribbean itinerary). We had sailed 6 months prior on the Oasis of the Seas and had an amazing cruise. Overall, our experience on the Allure did not match up with the level of service we received on the Oasis.

First, let's start with the positive aspects of our cruise. Our stateroom attendant was by far the best we encountered so far. He was very courteous, friendly and attentive to our needs. Also, we enjoyed more the shows on the Allure as compared to the Oasis (especially Chicago and Blue Planet). We also enjoyed very much the cruise director Ken Rush. He was hilarious and very present throughout the week. We also appreciated the fact that the overhead announcements were kept to a minimum.

Now, the not so good. We were not so satisfied with our cabin (superior ocean view balcony category D2 #11712). In 7 cruises, we have never had a cabin so poorly soundproofed. Unfortunately, this cabin happens to be a connecting one, and we could hear literally everything from our neighbours. For example, we could hear them talk, flush their toilet, use their hair dryer and even put down their cup of coffee on a plate in the morning. At night, we could hear them snore. Also, it was nearly impossible to get more than 1-2 hours of continuous sleep at night due to the constant slamming of the cabin doors in the hallway. This was by far a major inconvenience as it prevented us from getting some rest on our vacation. Read more