My wife and myself have cruised with numerous other cruise lines and this was our first with Holland American and probably the last. The Captain of the Eurodam was probably the most interactive Captain that were have ever sailed with. We were very impressed with the dining room steward, room steward, and the selection of food. That's about all the positives that I can give this cruise!
Photo Department: Picture were vastly over priced, compared to the other cruise lines. My wife usually spends a lot of money on photos, but this cruise we spent ZERO dollars. You could purchase packages with digital disk, but if anyone not in your cabin was in the picture, it could not be included in the disk.
Shore Excursions: Purchased shore excursion in Halifax called Peggy's Cove and Hop-on Hop-off bus. Loading the buses to Peggy's Cove was very unorganized! Returning to Halifax the buses were suppose to stop every 30 minutes at each site, which did not happen. Waited at one stop with 12 other cruisers for a hour and when the bus arrived it was full. Time is limited in each city and waiting for buses is not a fun visit.
Entertainment: Half the days in this cruise were sea days, with very little activity during the day time. Half the show in the main showroom were excellent, and half were seriously lacking. Crew members did some shows at 11 PM, which might have been good shows if you wanted to stay up all night to watch.
Disembarking: If you purchased a post-hotel stay, you were the last to disembark the ship.