Overall we enjoyed ourselves and now think that cruises are something we want to continue. We are inclined after this cruise to look at options other than Carnival. It seems like they try to cut corners on many things. We have friends who regularly cruise other providers and they were aghast at some of the negative things listed below.
Best cabin steward ever! *****+++++
Nice roomy cabin
Excellent service and good food in Chic restaurant
Excellent photography- people and product
Helpful Guest Services desk
Smooth embarkation and debarkation process
Luggage Express option is a dream
Grand Cayman/Land and Sea Tour****, Jamaica/Mystic Mountain*****++
Cabin was always too warm. Heard this from many others and have read it in many reviews.
The big musical entertainment was horrible. The production values of the sets and costumes was excellent and the sound was very well done. The performers and the material they were forced to perform in that style was horrific. The Beatles show was particularly dreadful.
Bottomless Bubbles Beverage Package
We purchased this thinking we would have unlimited access to soda. In reality the server staff would not do refills and bartenders would only fill when there were no 'paying' customers. I cannot have caffeine and more than once we saw the bartender pour the remainder of a caffeine drink into the glass and then filled the rest with the caffeine free drink. We ended up stocking soda at all of the ports. We would not purchase this again. The other related issues were-
-only refills were at the bars (others have self-serve stations controlled by chips in cups)
-small glasses only
-more ice than soda
Staff in the buffet area were not very helpful. Lots of eye rolling at guests. They mostly just cleared tables. They all looked very unhappy. Uniformed staff passed through but they were always on their phones so no one felt that they could approach them.
Some of the booth seats were loose and some had very worn upholstery. The floors were often wet and slippery. Some walls were dirty. The Tandoor, Burger and Mongolian buffets were very good and fresh. The Good Eats buffets were hit or miss. Sometimes they were good and sometimes not.
There were a lot of smoking areas and many were adjacent to or crossed into non-smoking areas. Or had to be crossed to get to non-smoking areas.
It seemed like most of the common areas had loud music most of the time. I like loud music at times but we felt bombarded. We felt that way every time we walked through the ship. We avoided the stores and other areas due to the noise. We couldn't hear movies over drunken groups of people at pool.