We have been avid supporters of RCI since we first cruised with them on our honeymoon. This was our 4th cruise with RCI and we have not been disappointed, until now. On our previous cruises, we had excellent food, service, accommodations, shore excursions, you name it. However, this cruise fell short on certain aspects.
Choiceair and airport transfers went flawlessly as expected of RCI. Staff were friendly and very helpful. Embarkation was efficient also as expected.
My wife and I had booked this cruise for the sole purpose of showing my mother-, father- and sister-in-law a good time while they were visiting the US. And from our prior experiences with RCI, we thought a cruise on the Enchantment would be perfect. For our party of 5, we booked the Royal Family Suite 8166 which was huge, had 2 nice bathrooms and an enormous balcony with amazing aft views. The iPad in-suite was a nice touch. Our suite attendant Rocky did his job to expectations, but nothing extraordinary. However, we noticed some problems which maintenance should probably have fixed prior to boarding, considering the price of this suite.