This was my third cruise with NCL (previously on Dawn and Gem).
Embarkation (5+): Easy and smooth. Arrived at 10:45am and walked through the gangway by 11:30am
Public Rooms (4): Contemporary touches and very clean, yet we wish they would keep some of the classic decors, like the grand staircase for the Main Dining Room (no staircase in Manhattan Room).
Cabin (4): Inside cabin for family of 4, tiny as expected, yet functional. The safe is way too small though. On the other hand, bathroom is relatively huge.
Fitness (3) and Recreation (5): Majority of group classes denote a charge. The new Aqua Park and Rope Course are nice and undoubtedly being the highlights of recreational activities.
Complimentary Dining (3) and Specialty Dining (5): Choices of food for complimentary dining are more limited. Used to have (a) cocktail shrimps as appetizer,(b) escargots available for one night, (c) more choices of seafood entrees, no more for this trip. We only went to Le Bistro (French) for specialty dining - good food as usual, but I prefer the old decor I saw in Dawn and Gem.
Entertainment (3): Used to see acrobats for free, but now we need to pay (i.e., Cirque Dream). Understood that they also offer set dinner, unfortunately the "surf and turf" entree was just so-so.
Services (5+): The crew members are great! No doubt that they work the best for customer satisfaction. I found myself smiling more throughout the week.
Value for Money (4): After settling the on-board statement, the total amount of money spent is considered fair. Just need to study Freestyle Dailies to get discounts on various events.
Overall (4): We enjoyed this cruise, thanks NCL!