First time cruise for my 40th birthday. Me and mum. Concierge cabin 1186, deck 10, starboard aft. My mum was really apprehensive about cruising but she was the one who decided we were going to book another one!
Our stateroom attendant, Juvy, and her assistant were fantastic and a true credit to Celebrity. The vast majority of other staff were lovely. The man who gives out the anti-bac hand gel at Oceanview (I didn't get his name) brings a smile to everyone's face and also the pool butler who is outside the ship on port days to welcome everyone back.
Food was generally excellent but service in Opus was slow. Waiters and sommeliers spent too much time chatting with guests rather than taking the orders of others. Once the order was placed, the speed improved. They would also insist on recommending things on the menu even though we had had 15 mins looking at the darn thing! Breakfast service in Opus was appalling, so we changed to the Oceanview every day. We asked the waiter in Opus for milk for our tea, so he brought us cream and then proceeded to pour it into the cups until they were half full! Surely a waiter on a 5 star cruise line has been educated that milk goes in tea and cream goes in coffee?? I'm still waiting for my yoghurt to arrive. Tip for the Brits - the Oceanview has Tetley tea bags in the beverage stations! Oooh, a decent cup of tea! AND Oceanview do petite sandwiches, cookies and mini desserts for afternoon tea. Bliss.
Loved the location. The people in the next door cabin kept allowing their door to slam, but that is nothing to do with location!