Disappointed in service: Celebrity Solstice Cruise Review by Rocamoo
Overall Member Rating
Disappointed in service
Side note: On RC, we were absolutely treated like royalty in the MDR's. Ass't. waitstaff were extremely attentive to our every need and want.
We ate More breakfast in BLU most mornings, and the service as well as the food in there was very nice. Ate supper in BLU once and the service was very slow (1/2 hour between courses)and our food came out cold.
2nd formal night in the MDR was better but certainly not excellent.
The food itself was acceptable. Nothing was really noteworthy or had a "wow" factor. Food in the buffet as equally as forgettable. Typical buffet fare.
Although the Solstice was beautiful and grand, the dining service was on the opposite end of the spectrum. I am asking myself, "what is more important to me? A beautiful ship with lousy service or a pretty nice ship that treats me like royalty in the MDR?" Celebrity touts their superb service, but I think they need to step it up quite a few notches to even be comparable to RC. Less
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