My wife and I had our first cruise and loved it... Why? Yes the destinations were great, the weather, food and drink was great but it is the staff that make this cruise. They work so hard it is unbelievable. Most do 15 hour days, are always smiling and are away from their families for 9/10months of the year which is really hard to do. They remembered your name, drinks, and are so friendly. The ship was spotless, the pool area, the deck, the stairs, bars and restaurants. Lots of sanitisers around and no sign of any bug or virus whilst on board.
The whole operation is slick; very well organised. From our first day, receiving our luggage to the tickets for trips, request we had for extra items and leaving. Our room was cleaned twice a day and spotless. I was dismayed to hear people complaining that their water jug had only been half filled or their towel animal was not in their room! Personally a monkey made out of a towel is not going to make or break my holiday. A clean room and amazing service will, which I had,
The entertainment is certainly not tacky or cheesy but professional, engaging and fun with different shows every night. We were entertained the second we turned up to get our tickets by the staff in the port.You can choose from broadway shows, classical music act, lounge music act, Luke on the piano in the Delo bar, and strum jam the band. There are numerous game shows and bingo every day. If none of that pleases you then maybe nothing will. The entertainment crew work really hard. They are young and have have a lot of energy and great voices. Luke in the piano bar is amazing. He has taught himself the piano and is very talented. He can really work an audience. We did a few duets on the last night and it was great fun. On the Thursday night some of the staff did a talent show and it was great to see them doing things they enjoy.
There are some areas of the ship that is a little tired, but hardly any and most are in a corner of a ship that you dont stare at, but it is unbelievablly clean. We saw no ripped beds and all the beds we used were clean. Ernesto cleans the deck twice a day and does a grand job.
We did two excursions and both were well organised. They are a little pricey but everything is done for you. We enjoyed Nice and Little Train and Villefranche was beautiful.
The only thing we would change is where our cabin was. It was at the front so you felt the waves a bit. The day at sea was gale force 11 and we were sea sick. Nothing anyone could do but the staff helped my wife loads. I would recommend an outside cabin(not plus, they are only 2feet longer) in the middle of the ship.
Food is great with two buffets, an A La Carte restaurant which we loved and a waiter service restaurant. Drink prices are reasonable. A cocktail with a generous amount of alcohol is 4.60 which is good compared to wine bars and bars nowadays. Beer was 3.60 which is not inflated compared to pubs and bars. We both drank well all week and spent under 300.00
We met some wonderful people onboard and would go back again in a heartbeat. A holiday is what you make of it and the crew and staff made it for us. Thank you Thomson.