We booked this our 13 and 20 year old sons. We allowed each to bring a friend so they would have someone to hang with. my 13 yr old brought a friend who was 12 year & 10 months. when I went to sign them into teen club they would not let the friend into teen club, must be 13 by trip, ok so we told 13 yr old he would have to go with friend to 10-12 yr old club. we were told no he couldn't he had to go with 13 yr old club. THAT IS RIDICULOUS!! they are 2 months apart and could not spend evenings together, unless they hung out in neither place.. which means the video arcade. At $1. per game our video arcade bill for for the 2 boys for the week was over $400. My husband spoke to the cruise director who blamed the legal department. He said he would check with legal on Monday, but we never heard back. the rule was unreasonable and it was strictly enforced. Then the college kids ...one could drink ( drinking age on boat was 18) but guest couldn't because even though i have signed note from parent, she wasn't on ship so he could not get the parental consent stamp on his card. Again, strictly enforced. When I booked the trip with Norwegian the agent knew I was bringing my son's friend to keep him company nothing was mentioned about the 13 year old rule and i was even told the friend could drink with parental consent. thye neglected to mention the parent had to be on the ship to give this consent.

Last complaint - booking excursions and shows online is very difficult. you must create an account and password for each passenger, and then use each account seperatly to book anything. I easily spent 20 hours doing this becasue the computer kept saying it could not find reservation and I had rto create a new account. If you call for help you wait no kidding 40 minutes. One phone call took me 2 hours. I know becasue my phone kept track of the time.

Other than that, the staff everywhere was very pleasant, and if you tipped them they went out of their way to be helpful and nice. Remember to bring plenty of $5. for tips. I worked wonders. ( except for the issues above. Read more