We booked with an internet agency who we could not fault for their organisation. We had decided on MSC Armonia. Although it said 4 restaurants we have been more used to having a couple of restaurants that although you pay extra for it enables you to have maybe a "special" meal. Our first night in the Marco Polo restaurant was spoiled by a very rude arrogant and impatient Italian waiter. we met two lovely couples at the table whom we were introducing ourselves to each other. This waiter was intent on getting our orders in to the extent that while my husband was talking to the couple on his right the waiter took mine and then said I will just order the same as you to which I replied No, please wait. He did the same to the other two ladies. The food was practically thrown at us and no sooner had we put our cutley to the side of our plates they were whisked away and the next course thrown down. This continued to the end of the service. The Maitre 'D did come and speak into his ear but this did not make any difference. Needless to say this was a massive put off as we have never been treated like this on any other cruises we have been on. The second night we spoke to the Maitre'd who then arranged that all six of us be moved to the other side of the restaurant. This waiter was not removed from the restaurant and by all accounts continued to act in a disgraceful way. I and the other thought the quality of the food very poor. I have had better food and display of food at pubs.

This was another factor of the disappointment. The risotto was stodgy and tasteless and the consistency of rice pudding. Risotto is supposed to be a speciality of the Italians, this was not! The main courses were also a disappointment and the desserts no better. One of the couples whom we met was celebrating a 25th Wedding anniversary. We mentioned this to the Maitre'd, he didnt seem interested but did manage to pass our table and stop and congratulate them just before we were due to leave the restaurant. On other cruises we have experienced a better lack of interest in the cruisers and if there is a special "something" a little gesture i.e. desserts with congratualtions written on plate or even a complementary glass of fizz, MSC did nothing.

The entertainment on board was also poor. We had a couple who played guitar and an electronic organ, who managed to clear the room. The band were good but were not on long enough. We were second sitting which by that time they were starting to finish off their evening! Read more