New Royal Princess Cruise Surpirses: Royal Princess Cruise Review by sinbadsailor
Overall Member Rating
New Royal Princess Cruise Surpirses
Destination: Europe - Eastern Mediterranean
On the second black-out we heard an announcement "Assessment Team to Bridge" however passengers were not fully informed of what happened and why the standby generators failed to bring power up for the first time which probably caused engines to over heat and thus open decks 4 and 5 for ventilation especially that the ventilation and A/C systems did not work and kitchen fumes came out.
Next morning the Captain gave us assurances that all systems were restored and that the ship More had an emergency reserve system to sail safely to the nearest port. I guess this was an embarrassment to the manufacturers of the boat and electrical systems especially that the boat is brand new!
Overall the cruise service was OK, however many waiting lines for food or passenger service. We noticed a lack of proper coordination with port authorities of Athens since we were kept waiting for at least one and a half hour to allow off-boarding. We also noticed delay in the off-shore boaring arrangements in Mykonos island.
Next time before going on a new cruise ship think twice... Less
Very good cruise but menus cou...
WORST CUSTOMER SERVICE EVER ON...
My worst cruise ever!