Overall, a fine looking ship and good experience. This was my 6th cruise and celebrity food tops my epicurean experiences. The embarkation and excursion processes were streamlined and easy. my mattress wasn't as nice and fluffy as some of the heavenly mattresses on newer royal ships, it kinda sagged. I am not alone in this complaint and know some fellow cruisers requested replacement mattresses, but didn't want to bug the housekeeping staff. We upgraded to concierge class but wouldn't again. Our balcony stateroom was no bigger and the "butler" was just as elusive as any cabin boy. Their nightly hors deprives were old and we were afraid to eat them. In fact, even though the food overall was fabulous, -most of my complaints are about dining.
While MDR Is lovely they need to replace the threadbare chairs. it was the first thing i noticed. the waiters are friendly, but it took 40 minutes to locate the sommelier and get wine served.(it also took a an act of congress to get coffee refilled at any sitting.) I recommend getting a drink in a bar prior to your dinner seating. And while on the subject of wine, their cellarMasters wine tasting is a great idea, but they'd sell more of the $2-$5 wine tastings if you were able to swipe your sea pass or cruise room key. We had to go back to our stateroom to fetch a credit card and by that time blew it off. I digress. The MDR dinner music was a techno pop dance mix and would be more relaxing if instrumental or classic was played in background. Please tell the catering manager to order chocolate croissants! It took 4 days for a waiter to locate some...and them we had to disembark.
With all the classes offered onboard, it would be smart to have a dining etiquette/charm school, even place setting/napkin folding seminar/ class to enroll children in. Adults as well might benefit from knowing which fork to use and it would elevate table manners of passengers.i say this not because we saw some tank tops and visors in the MDR for lunch, but because we were seated with families in baseball caps and elbows on tables as well.....the maitre d should direct these casually clad to the seaside cafeteria where they would feel more comfortable.
We sat at the same table for every night but the one, to specialty french restaurant, the highlight of the cruise, but never saw a photog come around. After 5 days we finally found one picture of ourselves, but would have been willing to buy one every night if they'd been taken. Hire a few photographers, celebrity! It's a cash cow!
Another moneymaker is Bingo. Please have it everyday. Somewhere. For those who enjoy it. it's a moneymaker for the cruise line and u won't have disgruntled passengers who couldn't fit into the ONE bingo tournament. And hey, have a bartender in there. I had to cross half the ship to bring 2 drinks back to bingo and missed the first game.